Having trouble applying? Try the helpful hints in the Troubleshooting Guide below:

Recommended Browsers:

Important! As of January 2015 support for Internet Explorer 8 will be discontinued.

Troubleshooting Guide

Pop-up Blockers

 If your browser has the Pop-up Blocker setting enabled, you will need to add the internet address (or URL) of this site to your Web browser settings to ensure pop-up windows will display.

Internet Explorer or Firefox

  1. In Internet Explorer or Firefox, you may see the Information Bar (a pale yellow bar) appear just below the toolbars. This bar may warn you that a pop-up has been blocked.
  2. Select this bar and choose Always Allow Pop-ups from This Site to configure Internet Explorer or choose Allow pop-ups for ultipro.com to configure Firefox to allow pop-ups.
     

To enter Pop-Up Settings manually for Internet Explorer or Firefox

  1. Open Internet Explorer and select Tools > Pop-up Blocker > Pop-up Blocker Settings.
  2. In the Address of website to allow, type the address (or URL) of the website that you want to allow pop-ups to display (for example, ultipro.com).
  3. Select the Add button. Make sure ultipro.com appears in the Allowed sites list.
  4. Select Close and then OK to go back to the Internet Explorer main window.
     

To enter Pop-Up Settings manually for Firefox

  1. Open Firefox and select Tools > Options.
  2. Select Content.
  3. Check the Block Pop-up windows box.
  4. Select Exceptions to enter any website that you want to allow pop-ups to display (for example, ultipro.com).
  5. Select Allow to add a website to the exceptions list.
  6. Select Close to go back to the Firefox main window.
     

Chrome

To enter pop-up settings manually from a site for Chrome

  1. At the end of the address bar, select the pop-up blocker icon.
  2. Select the link for the pop-up window you'd like to see.
  3. To always see pop-ups for the site, select Always show pop-ups from [site]. The site will be added to the exceptions list, which you can manage in the Content Settings dialog.
     

To always allow pop-ups from a particular site for Chrome

  1. In the top-right corner of Chrome, select the Chrome menu icon.
  2. Select Settings.
  3. Select Show advanced settings.
  4. Under Privacy, select the Content Settings button.
  5. Under Pop-ups, select Manage exceptions.
  6. Enter a website name (for example: ultipro.com) and select Allow from the Behavior drop-down list.
  7. Select Done.
     

Allow Internet Cookies:

Internet Explorer

  1. In Internet Explorer, select the Tools menu, and then select Internet Options.
  2. Select the Privacy tab, and then move the slider to the level of privacy you prefer.
     

Firefox

  1. In Firefox, select the Tools menu, and then select Options.
  2. Select the Privacy panel.
  3. From the Firefox menu, select Use custom settings for history
  4. Select Accept cookies from sites to enable cookies

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